Shipping policy

Shipping Policy

Thank you for shopping with Paulatim. We are committed to processing and delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received and verified. Processing times may be extended during holidays, new product launches, promotions, or periods of high order volume.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Times

Estimated delivery times begin after your order has been processed.

Domestic Orders

Estimated delivery is 3–7 business days.

International Orders

Estimated delivery is 7–21 business days, depending on the destination and customs processing.

Please note that all delivery times are estimates and are not guaranteed.

Shipping Rates

Shipping costs are calculated at checkout based on your shipping destination and the shipping method selected.

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their local government.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information at checkout. Paulatim is not responsible for orders shipped to an incorrect address provided by the customer.

If you need to update your shipping address, please contact us immediately. We cannot guarantee changes can be made once an order has entered processing.

Lost, Stolen, or Delayed Packages

Once a package has been shipped and is in the possession of the shipping carrier, Paulatim is not responsible for delays, lost packages, or stolen deliveries.

If your package is lost or delayed, we recommend contacting the shipping carrier directly using your tracking number. If you require additional assistance, our support team will do our best to help.

Order Tracking

Tracking information will be emailed to you once your order has shipped. Please allow up to 48 hours for tracking updates to become available.

Shipping Restrictions

Paulatim reserves the right to refuse or cancel orders that cannot be fulfilled due to shipping restrictions, carrier limitations, or other unforeseen circumstances.

Contact

If you have any questions regarding your order or this Shipping Policy, please contact the following:

paulatimgarments@hotmail.com

614-420-1280